Privacy policy

OUR PRIVACY POLICY

Last Updated: November 23, 2017

This Privacy Policy describes how Silver Steer and Company, LLC. (collectively, “Silver Steer and Company" "we" or "us") collect, use and share information about you. This policy applies to information we collect when you use our websites, shop in our stores or otherwise interact with us as described below.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

 

COLLECTION OF INFORMATION                         

information you provide to us
We collect information you provide directly to us. For example, we collect information when you use our websites, shop in our stores, call us on the phone, create an online account, sign up to receive our emails, participate in a sweepstakes, contest, promotion or survey, communicate with us via third party social media sites, request customer support, apply for a job or otherwise communicate with us.

The types of information we may collect include your name, email address, zip code, billing address, shipping address, phone number, payment card information, product preferences, demographic information and any other information you choose to provide.

In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, create and share a "wish list" or decide to purchase and ship products to someone. We will use this information to fulfill your requests and may also use that information to send marketing communications to your contact, unless he or she has previously opted out of marketing communications from Silver Steer and Company.

information we collect automatically
We automatically collect certain information about you when you access or use our websites or transact business with us, including:

• Log Information: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.

• Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.

• Information Collected by Cookies and Other Tracking Technologies: We may use cookies, web beacons (also known as "tracking pixels") and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.

 

USE OF INFORMATION                              
We may use information about you for various purposes, including to:

•Facilitate and improve your in-store and online shopping experience;

•Provide the products and services you request, process transactions and send you related information, including confirmations and receipts;

•Respond to your comments, questions and requests and provide customer service;

•Communicate with you about products, services, offers, promotions, rewards and events and provide news and information we think will be of interest to you.

•Manage your online account(s) and send you technical notices, updates, security alerts and support and administrative messages;

•Personalize your online experience and provide advertisements, content or features that match your profile and interests;

•Monitor and analyze trends, usage and activities;

•Process and deliver contest, promotion and sweepstakes entries and rewards;

•Carry out any other purpose for which the information was collected.

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.


SHARING OF INFORMATION                       
We may share information about you as follows:

•With our business partners and other third parties for purposes of sending their own direct mail, unless you opt out of this type of sharing by contacting us. 

•In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;

•If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of us or any third party;

•In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company; and

•With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.


SECURITY                                      
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

CHILDREN                                       
We do not knowingly collect any personal information from children under the age of 13. We do not sell products for purchase by children and all children's products we sell are for purchase by adults only.

 

YOUR CHOICES                                 

promotional communications
You can opt out of receiving promotional communications from us at any time by doing the following:

•To opt out of direct mail (such as catalogs and post cards): contact us at info@silversteerandcompany.com 

•To opt out of promotional emails and text messages: contact us at info@silversteerandcompany.com.

Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relations.


cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with our websites. For more information about disabling flash cookies, see http://www.adobe.com/products/flashplayer/security. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites. In addition, many web browsers support Do Not Track technology.


your california privacy right
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. Silver Steer and Company permits California residents to opt out of having their information shared with third parties for direct marketing purposes. To opt out, please simply email us at info@silversteerandcompany.com

 

CONTACT US
If you have any questions about this Privacy Policy, please contact us at: 

Silver Steer and Company
539 Cool Springs Boulevard, Suite 110
Franklin, TN 37067
Phone: (615) 807-2840
info@silversteerandcompany.com