Shipping & Returns

Online Return Policy

Changed your mind? Silver Steer and Company will gladly accept items purchased online within 14 days of the original ship date for a refund or store credit.  Shipping will not be refunded.  Items must be in original condition and must not be worn, used, altered or washed.  Items must include the attached price tickets. 

Once received, your return will be processed within 7 business days, and you will be notified via email once complete.  Please note your bank may require additional days to process and post the transaction. 

For returns, please mail to:

Silver Steer and Company
539 Cool Springs Boulevard Suite 110
Franklin, TN 37067

and include your name and order number on the outside of the package.

Please note:

*Customers who enter the wrong shipping address, where the item is returned to us, will have to pay the additional ship fee. Returns still fall under the original ship date, not the second ship date.

*All items purchased during a sale, promotion or with any discount code are FINAL SALE.

*All accessories (jewelry, scarves, bags, hats, etc.) and home decor are FINAL SALE.

*We reserve the right to deny the return or exchange. If late item(s) is accepted, you will receive store credit only and $5 restock fee. 

 
Cancel Order:

Any order that is canceled per the request of the customer will be charged a $5 restocking fee. 

If you have questions, please contact our customer care department at info@silversteerandcompany.com

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